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Harvard Business Review on Customer Relationship Management
Harvard Business School 2002
Customer Relationship -- Customer Competence -- New Retailing -- Relationship -- Brand
Client relationship management
Po-Chedley, David A. HRD Press 2001
Customer Service -- Client -- Realtionship -- Service Plan -- Planning -- Service Plan
Effective client management in professional services : how to bui...
Berkovi, Jack Routledge 2016
Customer Service -- Client -- Relationship -- Service Plan -- Customer Services -- Service Industries-Marketing -- Professions-Marketing
Value proposition design
Osterwalder, Alex; Pigneur, Yves; Bernarda, Greg; Smith, Alan John Wiley Sons 2014
Business Management -- Canvas -- Design -- Create Product -- Services Customers -- Kanvas -- Disain -- Business Model -- Model Kanvas
Supply Chain Management : strategy, planning and operation
Chopra, Sunil ; Meindl, Peter Pearson 2016
Supply Chain -- Marketing Channels -- Management -- Delivery Of Goods -- Management -- Physical Distribution Of Goods -- Management -- Customer Services -- Management -- Industrial Procurement -- Materials Management -- Supply Chain -- Operation -- Operasi -- Rantai Pasok
Business Driven Information Systems
Baltzan, Paige McGraw hill 2016
Information Systems -- Information System -- Business Driven -- Swot -- Competitive Advantages -- Decision Support -- Business Process Modelling -- E-Business Models -- Business Intelligence -- Customer Relationship -- Sistem Informasi -- Pendukung Keputusan
Service Innovation : how to go from customer needs to breakthroug...
Bettencourt, Lance A. McGraw hill 2010
Service Innovation -- Customer -- Service Innovation -- Inovasi Layanan
The startup owner's manual: the step by step guide for building a...
Blank, Steve; Dorf, Bob K S Ranch 2012
Business -- Startup Owner's -- Business Model -- Business -- Strategi Perusahaan -- Customer Devepment
Customer service satisfaction and call center berdasarkan ISO 900...
Rangkuti, Freddy Gramedia 2013
Customer Service -- Service Satisfaction -- Pelayanan Jasa
Principles of customer relationship management
Baran, Roger; Galka, Robert J; Strunk, Daniel P. Cengage Learning 2008
Customer Relationship Management
Total 192 koleksi ditemukan
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