Detail Katalog

ID: 5848

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Service Innovation : how to go from customer needs to breakthrough services

Pengarang:
Bettencourt, Lance A.

Penerbit:
McGraw hill

Tempat Terbit:
New York

Tahun Terbit:
2010

Bahasa:
eng

Service Innovation -- Customer -- Service Innovation -- Inovasi Layanan

Deskripsi Fisik:
xxix, 255 hlm.; 23,5 cm

Nomor Panggil:
658.812 BET S

Control Number:
INLIS000000000005848

BIB ID:
0010-072200000005848

Tersedia di OPAC Bibliografi Nasional Indonesia Karya Tulis Ilmiah Nasional

Nomor Barcode	Nomor Panggil	Akses	Lokasi	Ketersediaan
`3732017`	`658.812 BET S`	Dapat dipinjam	Rak A - Koleksi Buku	Tersedia
`4742017`	`658.812 BET S`	Dapat dipinjam	Rak A - Koleksi Buku	Tersedia

Format MARC21 - Total 15 field

Tag	Ind1	Ind2	Nilai	Urutan
001	`_`	`_`	INLIS000000000005848	1
005	`_`	`_`	20220716121136.0	2
008	`_`	`_`	220716\|\|\|\|\|\|\|\|\| \| \|\|\| \|\|\|\| \|\|eng\|\|	3
035	`_`	`_`	$a 0010-072200000005848	4
041	`_`	`_`	$a eng	5
082	`_`	`_`	$a 658.812	6
084	`_`	`_`	$a 658.812 BET S	7
100	`_`	`_`	$a Bettencourt, Lance A.	8
245	`_`	`_`	$a Service Innovation : how to go from customer needs to breakthrough services	9
260	`_`	`_`	$a New York: $b McGraw hill, $c 2010	10
300	`_`	`_`	$a xxix, 255 hlm$c 23,5 cm	11
650	`_`	`_`	$a Service Innovation	12
650	`_`	`_`	$a Customer	13
650	`_`	`_`	$a Service Innovation	14
650	`_`	`_`	$a Inovasi Layanan	15

Ditambahkan: 16 Jul 2022
Disetujui OPAC: 16 Jul 2022