Detail Katalog

ID: 6203

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Service marketing: integrating customer focus across the firm

Edisi: 7

Pengarang:
Zeithaml, Valerie A.; Bitner, Mary Jo.

Penerbit:
McGraw hill

Tempat Terbit:
New York

Tahun Terbit:
2018

Bahasa:
eng

Service Marketing -- Service Marketing -- Customer -- Service Design -- Gap Model -- Pemasaran -- Layanan

Deskripsi Fisik:
xxviii, 514 hlmm; 26 cm

Nomor Panggil:
658.8 ZEI S

Control Number:
INLIS000000000006203

BIB ID:
0010-072200000006203

Tersedia di OPAC Bibliografi Nasional Indonesia Karya Tulis Ilmiah Nasional

Nomor Barcode	Nomor Panggil	Akses	Lokasi	Ketersediaan
`3092018`	`658.8 ZEI S`	Dapat dipinjam	Rak A - Koleksi Buku	Tersedia
`3102018`	`658.8 ZEI S`	Dapat dipinjam	Rak A - Koleksi Buku	Tersedia

Format MARC21 - Total 20 field

Tag	Ind1	Ind2	Nilai	Urutan
001	`_`	`_`	INLIS000000000006203	1
005	`_`	`_`	20220716121238.0	2
008	`_`	`_`	220716\|\|\|\|\|\|\|\|\| \| \|\|\| \|\|\|\| \|\|eng\|\|	3
035	`_`	`_`	$a 0010-072200000006203	4
041	`_`	`_`	$a eng	5
082	`_`	`_`	$a 658.8	6
084	`_`	`_`	$a 658.8 ZEI S	7
100	`_`	`_`	$a Zeithaml, Valerie A.	8
100	`_`	`_`	$a Bitner, Mary Jo.	9
245	`_`	`_`	$a Service marketing: integrating customer focus across the firm	10
250	`_`	`_`	$a 7	11
260	`_`	`_`	$a New York: $b McGraw hill, $c 2018	12
300	`_`	`_`	$a xxviii, 514 hlm$c 26 cm	13
650	`_`	`_`	$a Service Marketing	14
650	`_`	`_`	$a Service Marketing	15
650	`_`	`_`	$a Customer	16
650	`_`	`_`	$a Service Design	17
650	`_`	`_`	$a Gap Model	18
650	`_`	`_`	$a Pemasaran	19
650	`_`	`_`	$a Layanan	20

Ditambahkan: 16 Jul 2022
Disetujui OPAC: 16 Jul 2022