Katalog Perpustakaan

Temukan referensi, buku, dan koleksi literatur dengan mudah dan cepat.

Statistik Koleksi

27

Total Katalog
Penerbit Teratas
McGraw-Hill/ Irwin 1
Irwin 1
The Free Press 1
Pengarang Teratas
Zeithaml, Valarie A.; Bitner, Mary Jo 1
Schonberger, Richard; Knod, Edward M. 1
Zeithaml, Valarie A.; Parasuraman, A; Berry, Leonard L 1
Subjek Populer
Service Industries-Marketing 1
Production Management 1
Customer Service 1
Kota Terbit
Boston 1
Homewood 1
New York 1

Koleksi Terbaru

Cover Services marketing : integrating customer focus acrooss the firm
Lihat
Services marketing : integrating customer focus acrooss the firm
Zeithaml, Valarie A.; Bitner, Mary Jo McGraw-Hill/ Irwin 2003
Service Industries-Marketing
Cover Operations management : improving customer service
Lihat
Operations management : improving customer service
Schonberger, Richard; Knod, Edward M. Irwin 1991
Production Management
Cover Delivering quality service : balancing customer perceptions and expectations
Lihat
Delivering quality service : balancing customer perceptions and e...
Zeithaml, Valarie A.; Parasuraman, A; Berry, Leonard L The Free Press 1990
Customer Service
Total 27 koleksi ditemukan
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