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Pemodelan online community relationship management dalam pembentu...
Kristiadi, Al Agus 2014
Manajemen Pemasaran -- Customer Engagement -- Online Community Relationship Management -- Service Dominant Logic -- Sikap Pelanggan -- Value Co-Creation
Analisis customer retention menggunakan pendekatan customer relat...
Putri, Nadia Esa 2019
Manajemen Pemasaran -- Car Loan -- Corporate Image -- Customer Satisfaction -- Customer Trust -- Customer Perceived Value -- Service Quality -- Switching Barrier -- Sem
Membangun keunggulan kompetitif cpo melalui supply chain manageme...
Cahyadi, Eko Rudi 2003
Manajemen Produksi Dan Operasi -- Sourcing Strategy -- Supply Flow Strategy -- Demand Flow Strategy -- Customer Service Strategy -- Supply Chain Integration
Analysis of management strategy for development services unit to ...
Hendriani, Heny 2003
Manajemen Strategi -- Ie Matrix -- Environmental Analyses -- Changes Of Environmental
Service managemen, mewujudkan layanan prima
Tjiptono, Fandy ANDI 2018
Manajemen Pelayanan -- Service Management -- Manajemen Pelayanan -- Strategi Layanan -- Proses Targeting -- Strategi Targeting -- Service Blueprinting -- Cetak Biru Layanan -- Servqual -- Model E-Service Quality -- E-Servqual -- Gap Analysis -- Kepuasan Pelanggan -- Technology In
Supply chain management
Stock, James R.; Karl B.Manrodt Mc.Graw Hill 2020
Supply Chain -- Operations And Integration -- Custumer Service And Satisfication -- Role Of Information In Supply -- Sales Forecasting Inventory Management -- Transportation -- Overview -- Infrastructure -- Measures Management
The Design thinking playbook: mindful digital transformation of t...
Lewrick, Michael; Patrick Link; Larry Leifer Wiley 2018
Innovation Management -- Design Thinking -- Digital Transformation -- Design -- Disain -- Management -- Inovasi
Financial institutions management :a risk management approach
Saunders, Anthony; Cornett, Marcia Millon; Erhemjamts, Otgontsetseg McGraw Hill 2021
Financial -- Financial Intitutions -- Risk Management -- Financial Management -- Savings Institutions -- Credit Unions -- Global Financial -- Financial Services -- Finance Companies -- Insurance Companies -- Risk -- Individual Loan Risk -- Credit Risk -- Loan Portfolio -- Liquidity
Manajemen strategi: pendekatan change management berbasis revo 4....
Nasution, Arman Hakim; Benny Tjahjono; Destiawan Soewardjono ITS Tekno Sains 2020
Manajemen Strategi -- Strategi -- Bisnis Model -- Strategic Five -- Chage Management -- Revo 4.0 -- Vuca -- Value Creation -- Strategic Five -- Strategic Implementation -- Produk-Service System (Pss) -- Perencanaan Strategi -- Swot -- Bisnis Ekosistem
Pemasaran jasa : manusia, teknologi, strategi, perspektif Indones...
Lovelock, Christopher; Wirtz, Jochen; Mussry, Jacky Erlangga 2011
Pemasaran Jasa -- Pasar Jasa -- Pelanggan -- Pemasaran Jasa -- Layanan -- Kasus Sullivan Ford Auto Ford -- Red Lobster -- Rantai Layanan-Laba -- Roda Loyalitas -- Whel Of Latalty -- Tqm -- Total Quality Management -- Return Of Quality -- Service Quality Index -- Sqi -- Loyalty Reward
Client relationship management
Po-Chedley, David A. HRD Press 2001
Customer Service -- Client -- Realtionship -- Service Plan -- Planning -- Service Plan
Effective client management in professional services : how to bui...
Berkovi, Jack Routledge 2016
Customer Service -- Client -- Relationship -- Service Plan -- Customer Services -- Service Industries-Marketing -- Professions-Marketing
Total 28 koleksi ditemukan
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