Detail Katalog
ID: 12780Cover Tidak Tersedia
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Pengembangan sistem informasi sony ericsson customer care center di indonesia
Pengarang:
Akbar, Rachmat
Akbar, Rachmat
Penerbit:
Tahun Terbit:
2003
2003
Subjek
Manajemen Informasi -- Contact Center -- Sony Ericsson Mobile Communications Ab -- Sony Ericsson Customer Care Center -- Outsorcing -- Primus -- Cs Boss -- Microsoft Word -- Interaksi Database -- Prototipe -- Reporting -- Akurat -- Eclear Logging -- Agents
Deskripsi Fisik:
122 hlm
122 hlm
Nomor Panggil:
17(E9b) AKB P
17(E9b) AKB P
Control Number:
INLIS000000000009861
INLIS000000000009861
BIB ID:
0010-072200000009861
0010-072200000009861
Status
Tersedia di OPAC
Bibliografi Nasional Indonesia
Karya Tulis Ilmiah Nasional
Informasi Eksemplar & Metadata
| Nomor Barcode | Nomor Panggil | Akses | Lokasi | Ketersediaan |
|---|---|---|---|---|
00016425 |
17(E9b) AKB P |
Baca di tempat | Rak C - Karya Ilmiah | Tersedia |
Format MARC21 - Total 26 field
| Tag | Ind1 | Ind2 | Nilai | Urutan |
|---|---|---|---|---|
| 001 | _ |
_ |
INLIS000000000009861 | 1 |
| 005 | _ |
_ |
20220725200940.0 | 2 |
| 008 | _ |
_ |
220725||||||||| | ||| |||| || || | 3 |
| 035 | _ |
_ |
$a 0010-072200000009861 | 4 |
| 084 | _ |
_ |
$a 17(E9b) AKB P | 5 |
| 100 | _ |
_ |
$a Akbar, Rachmat | 6 |
| 700 | _ |
_ |
$a Suroso, Arif Imam $E Pembimbing | 7 |
| 700 | _ |
_ |
$a Gumbira-Sa'id, E. $E Pembimbing | 8 |
| 245 | _ |
_ |
$a Pengembangan sistem informasi sony ericsson customer care center di indonesia | 9 |
| 260 | _ |
_ |
$c 2003 | 10 |
| 300 | _ |
_ |
$a 122 hlm | 11 |
| 502 | _ |
_ |
$a Tesis | 12 |
| 650 | _ |
_ |
$a Manajemen Informasi | 13 |
| 650 | _ |
_ |
$a Contact Center | 14 |
| 650 | _ |
_ |
$a Sony Ericsson Mobile Communications Ab | 15 |
| 650 | _ |
_ |
$a Sony Ericsson Customer Care Center | 16 |
| 650 | _ |
_ |
$a Outsorcing | 17 |
| 650 | _ |
_ |
$a Primus | 18 |
| 650 | _ |
_ |
$a Cs Boss | 19 |
| 650 | _ |
_ |
$a Microsoft Word | 20 |
| 650 | _ |
_ |
$a Interaksi Database | 21 |
| 650 | _ |
_ |
$a Prototipe | 22 |
| 650 | _ |
_ |
$a Reporting | 23 |
| 650 | _ |
_ |
$a Akurat | 24 |
| 650 | _ |
_ |
$a Eclear Logging | 25 |
| 650 | _ |
_ |
$a Agents | 26 |
Penjelasan Field MARC21:
- 001: Control Number
- 005: Date and Time of Latest Transaction
- 020: ISBN
- 100: Main Entry - Personal Name
- 245: Title Statement
- 250: Edition Statement
- 260: Publication Information
- 300: Physical Description
- 650: Subject
- 700: Added Entry - Personal Name
Aksi Cepat
Informasi Katalog
Ditambahkan: 25 Jul 2022
Disetujui OPAC: 25 Jul 2022
Disetujui OPAC: 25 Jul 2022