Detail Katalog

ID: 12780
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Pengembangan sistem informasi sony ericsson customer care center di indonesia

Pengarang:
Akbar, Rachmat
Penerbit:
Tahun Terbit:
2003
Subjek
Manajemen Informasi -- Contact Center -- Sony Ericsson Mobile Communications Ab -- Sony Ericsson Customer Care Center -- Outsorcing -- Primus -- Cs Boss -- Microsoft Word -- Interaksi Database -- Prototipe -- Reporting -- Akurat -- Eclear Logging -- Agents
Deskripsi Fisik:
122 hlm
Nomor Panggil:
17(E9b) AKB P
Control Number:
INLIS000000000009861
BIB ID:
0010-072200000009861
Status
Tersedia di OPAC Bibliografi Nasional Indonesia Karya Tulis Ilmiah Nasional
Informasi Eksemplar & Metadata
Nomor Barcode Nomor Panggil Akses Lokasi Ketersediaan
00016425 17(E9b) AKB P Baca di tempat Rak C - Karya Ilmiah Tersedia
Format MARC21 - Total 26 field
Tag Ind1 Ind2 Nilai Urutan
001 _ _ INLIS000000000009861 1
005 _ _ 20220725200940.0 2
008 _ _ 220725||||||||| | ||| |||| || || 3
035 _ _ $a 0010-072200000009861 4
084 _ _ $a 17(E9b) AKB P 5
100 _ _ $a Akbar, Rachmat 6
700 _ _ $a Suroso, Arif Imam $E Pembimbing 7
700 _ _ $a Gumbira-Sa'id, E. $E Pembimbing 8
245 _ _ $a Pengembangan sistem informasi sony ericsson customer care center di indonesia 9
260 _ _ $c 2003 10
300 _ _ $a 122 hlm 11
502 _ _ $a Tesis 12
650 _ _ $a Manajemen Informasi 13
650 _ _ $a Contact Center 14
650 _ _ $a Sony Ericsson Mobile Communications Ab 15
650 _ _ $a Sony Ericsson Customer Care Center 16
650 _ _ $a Outsorcing 17
650 _ _ $a Primus 18
650 _ _ $a Cs Boss 19
650 _ _ $a Microsoft Word 20
650 _ _ $a Interaksi Database 21
650 _ _ $a Prototipe 22
650 _ _ $a Reporting 23
650 _ _ $a Akurat 24
650 _ _ $a Eclear Logging 25
650 _ _ $a Agents 26
Penjelasan Field MARC21:
  • 001: Control Number
  • 005: Date and Time of Latest Transaction
  • 020: ISBN
  • 100: Main Entry - Personal Name
  • 245: Title Statement
  • 250: Edition Statement
  • 260: Publication Information
  • 300: Physical Description
  • 650: Subject
  • 700: Added Entry - Personal Name
Informasi Katalog

Ditambahkan: 25 Jul 2022
Disetujui OPAC: 25 Jul 2022
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