Katalog Perpustakaan

Temukan referensi, buku, dan koleksi literatur dengan mudah dan cepat.

Statistik Koleksi

5

Total Katalog
Penerbit Teratas
McGraw hill 1
Mcgraw hill 1
McGraw-Hill 1
McGraw-Hill/ Irwin 1
The Free Press 1
Pengarang Teratas
Zeithaml, Valerie A.; Bitner, Mary Jo. 1
Zeithaml, Valerie 1
Zeithaml, Valerie; Bitner, Mary Jo, Gremler, Dwayne D. 1
Zeithaml, Valarie A.; Bitner, Mary Jo 1
Zeithaml, Valarie A.; Parasuraman, A; Berry, Leonard L 1
Subjek Populer
Service Industries-Marketing 2
Service Marketing -- Service Marketing -- Customer -- Service Design -- Gap Model -- Pemasaran -- Layanan 1
Sevices Marketing 1
Customer Service 1
Kota Terbit
New York 2
Singapore 1
New York, Ny 1
Boston 1

Koleksi Terbaru

Cover Service marketing: integrating customer focus across the firm
Lihat
Service marketing: integrating customer focus across the firm
Zeithaml, Valerie A.; Bitner, Mary Jo. McGraw hill 2018
Service Marketing -- Service Marketing -- Customer -- Service Design -- Gap Model -- Pemasaran -- Layanan
Cover Service marketing : integrating customer focus across the firm
Lihat
Service marketing : integrating customer focus across the firm
Zeithaml, Valerie Mcgraw hill 2009
Sevices Marketing
Cover Services marketing : integrating customer focus a cross the firm
Lihat
Services marketing : integrating customer focus a cross the firm
Zeithaml, Valerie; Bitner, Mary Jo, Gremler, Dwayne D. McGraw-Hill 2006
Service Industries-Marketing
Cover Services marketing : integrating customer focus acrooss the firm
Lihat
Services marketing : integrating customer focus acrooss the firm
Zeithaml, Valarie A.; Bitner, Mary Jo McGraw-Hill/ Irwin 2003
Service Industries-Marketing
Cover Delivering quality service : balancing customer perceptions and expectations
Lihat
Delivering quality service : balancing customer perceptions and e...
Zeithaml, Valarie A.; Parasuraman, A; Berry, Leonard L The Free Press 1990
Customer Service
Total 5 koleksi ditemukan
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