Detail Katalog
ID: 2092Cover Tidak Tersedia
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Measuring customer satisfaction : gaining customer relationship strategy
Pengarang:
Rangkuti, Freddy
Rangkuti, Freddy
Penerbit:
Gramedia Pustaka Utama
Gramedia Pustaka Utama
Tempat Terbit:
Jakarta
Jakarta
Tahun Terbit:
2002
2002
Bahasa:
ind
ind
Subjek
Hubungan Pelanggan
Deskripsi Fisik:
xiii, 344 hlm.; 20 cm.
xiii, 344 hlm.; 20 cm.
Nomor Panggil:
658.812 RAN M
658.812 RAN M
Control Number:
INLIS000000000002092
INLIS000000000002092
BIB ID:
0010-072200000002092
0010-072200000002092
Status
Tersedia di OPAC
Bibliografi Nasional Indonesia
Karya Tulis Ilmiah Nasional
Informasi Eksemplar & Metadata
Format MARC21 - Total 12 field
| Tag | Ind1 | Ind2 | Nilai | Urutan |
|---|---|---|---|---|
| 001 | _ |
_ |
INLIS000000000002092 | 1 |
| 005 | _ |
_ |
20220716120324.0 | 2 |
| 008 | _ |
_ |
220716||||||||| | ||| |||| ||ind|| | 3 |
| 035 | _ |
_ |
$a 0010-072200000002092 | 4 |
| 041 | _ |
_ |
$a ind | 5 |
| 082 | _ |
_ |
$a 658.812 | 6 |
| 084 | _ |
_ |
$a 658.812 RAN M | 7 |
| 100 | _ |
_ |
$a Rangkuti, Freddy | 8 |
| 245 | _ |
_ |
$a Measuring customer satisfaction : gaining customer relationship strategy | 9 |
| 260 | _ |
_ |
$a Jakarta: $b Gramedia Pustaka Utama, $c 2002 | 10 |
| 300 | _ |
_ |
$a xiii, 344 hlm$c 20 cm. | 11 |
| 650 | _ |
_ |
$a Hubungan Pelanggan | 12 |
Penjelasan Field MARC21:
- 001: Control Number
- 005: Date and Time of Latest Transaction
- 020: ISBN
- 100: Main Entry - Personal Name
- 245: Title Statement
- 250: Edition Statement
- 260: Publication Information
- 300: Physical Description
- 650: Subject
- 700: Added Entry - Personal Name
Aksi Cepat
Informasi Katalog
Ditambahkan: 16 Jul 2022
Disetujui OPAC: 16 Jul 2022
Disetujui OPAC: 16 Jul 2022