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Koleksi Terbaru

Harvard Business Review on Customer Relationship Management
Harvard Business School 2002
Customer Relationship -- Customer Competence -- New Retailing -- Relationship -- Brand
The Heart of change : real-life of how people change their organi...
Kotter, John P.; Cohen, Dan S. Harvard Business School Prees 2002
Organizational Change
Marketing moves : a new approach to profits, growth, and renewal
Kotler, Philip; Jain, Dipk C.; Maesincee, Suvit Harvard Business School Press 2002
Marketing
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