00000nam 2200000 4500 INLIS000000000006075 20220716121217.0 220716||||||||| | ||| |||| ||ind|| 0010-072200000006075 ind 658.401 658.401 MAH B Mahendrawathi Er Krisnawan Andang S. Stevani Business process management : konsep implementasi Jakarta: ANDI, 2018 xxiii, 417 hlm 23 cm Business Management Bpm Proses Bisnis Analisis Proses Analsis Scor Skor Bpo Rantai Nilai Six Sigma Proces Mining Analisis Proses Social Bpm