00000nam 2200000 4500 INLIS000000000000261 20220716115921.0 220716||||||||| | ||| |||| ||eng|| 0010-072200000000261 70068674 eng 658.45 658.45 THI E Thill, John V. Excellence in business communication 2nd ed New York: McGraw-Hill, 1993 xix, 542 hlm. : ilus.; 26 cm.