00000nam 2200000 4500 INLIS000000000001800 20220716120244.0 220716||||||||| | ||| |||| ||eng|| 0010-072200000001800 eng 353.078 353.078 OSB B Osborne, David Plastrik, Peter Banishing bureaucracy : the five strategies for reinventing government Reading/ Ma: Addison Wesley Publ., 1997 xiii, 397 hlm 25 cm. Birokrasi