00000nam 2200000 4500 INLIS000000000001632 20220716120222.0 220716||||||||| | ||| |||| ||eng|| 0010-072200000001632 eng 658.4012 658.4012 KAP S Kaplan, Robert S. Norton, David P. The Strategy - focused organization : how balanced scorecard companies thrive in the business environment Boston: Harvard Business School Publ.Co., 2000 x, 400 hlm 24 hlm. Strategic Planning