00000nam 2200000 4500 INLIS000000000012309 20220725202219.0 220725||||||||| | ||| |||| || || 0010-072200000012309 K21093 FEB P Febrian, Defni Megawati Simanjuntak Pembimbing Nur Hasanah Pembimbing Pengaruh benefit offered dan customer experience terhadap penggunaan ulang mobile banking melalui customer satisfaction dan trust 2021 75 hlm Tesis Manajemen Strategi Benefit Offered Customer Experience Customer Satisfaction Mobile Banking Trust Swot Sem Lisrel Versi 8.8 E-Commerce Fintech Mobile Banking Bsi