00000nam 2200000 4500 INLIS000000000011397 20220725201741.0 220725||||||||| | ||| |||| || || 0010-072200000011397 15(E48) DHI A Dhiranty, Ayudya Suharjo, Budi Pembimbing Suprayitno, Gendut Pembimbing Analisis kepuasan, kepercayaan dan loyalitas pelanggan (studi kasus: tokopedia.com) 2016 49hlm Tesis Manajemen Pemasaran E-Commerce Kepercayaan Kepuasan Loyalitas Sem Belanja Online User Interface Quality (Uiq) Information Quality (Iq) Perceived Security Risk (Psr) Perceived Privacy (Pp)