00000nam 2200000 4500 INLIS000000000011010 20220725201540.0 220725||||||||| | ||| |||| || || 0010-072200000011010 12(48) RAM P Ramdhani, Husein Slamet Daryanto, Arief Pembimbing Rifin, Amzul Pembimbing Pengaruh product quality, service quality dan perceived valve terhadap kepuasan dan loyalitas konsumen sop durian xyz 2014 86hlm Tesis Manajemen Pemasaran Kepuasan Loyalitas Sem Satisfaction Sop Durian Xyz Uji Chi Square Customer Loyalty Index (Cli) Customer Satisfaction Index (Csi)