00000nam 2200000 4500 INLIS000000000010678 20220725201359.0 220725||||||||| | ||| |||| || || 0010-072200000010678 10(42) AGR K Agritha, Goldati Machfud Pembimbing Hartoyo, Sri Pembimbing Kajian total quality management berdasarkan malcolm balridge criteria for performance excellence di pt.xyz 2011 200 hlm Tesis Manajemen Produksi Dan Operasi Studi Kasus Industri Bakery Pt.Xyz Total Quality Management (Tqm) Malcolm Balridge Criteria For Performance Excellence (Mbcfpe) Self Assesment Fish Bone Sw + 1H Method