00000nam 2200000 4500 INLIS000000000010655 20220725201353.0 220725||||||||| | ||| |||| || || 0010-072200000010655 15(E30) SAN A Santi, Desi Ari Nuryartono, Nunung Pembimbing Djamaludin, Md Pembimbing Analisis kepuasan dan loyalitas pelanggan pt. vsn di jabotabek 2011 159 hlm Tesis Manajemen Pemasaran Peternakan Biologicals Analisis Gap Analisis Index Performance Indeks Kepuasan Pelanggan Customer Loyalty Index (Cli) Top Two Boxes Chi Square R-Pearson Anova Weighted Average