00000nam 2200000 4500 INLIS000000000010101 20220725201056.0 220725||||||||| | ||| |||| || || 0010-072200000010101 25(31) EKA A Eka Sumarwan, Ujang Pembimbing Suharjo, Budi Pembimbing Analisis loyalitas pelanggan terhadap toko 2006 134 hlm Tesis Manajemen Pemasaran Loyalitas Pelanggan Ritel (Toko) Tenaga Penjual Service Quality Word Of Mouth Share Of Purchase Competitive Resistance Sem Analisis Deskriptif