=LDR 00000nam 2200000 4500 =001 INLIS000000000006535 =005 20220716121338.0 =008 220716||||||||| | ||| |||| ||ind|| =035 $$a 0010-072200000006535 =041 $$a ind =082 $$a 658.812 =084 $$a 658.812 TJI S =100 $$a Tjiptono, Fandy =100 $$a Chandra, Gregorius =245 $$a Service, quality dan satisfaction =250 $$a Ed.4 =260 $$a Yogyakarta: $b ANDI, $c 2016 =300 $$a xx, 362hlm$c 23 cm =650 $$a Kualitas Layanan =650 $$a Manajemen Jasa =650 $$a Desain Jasa =650 $$a Kualitas Jasa =650 $$a Kepuasan Pelanggan =650 $$a Jasa =650 $$a Manajemen Desain =650 $$a Quality Model =650 $$a Model