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=001  INLIS000000000006022
=005  20220716121207.0
=008  220716|||||||||   |   |||   |||| ||ind||
=035    $$a 0010-072200000006022
=041    $$a ind
=082    $$a 658.812
=084    $$a 658.812 POC C
=100    $$a Po-Chedley, David A.
=245    $$a Client relationship management
=260    $$a United Stated: $b HRD Press, $c 2001
=300    $$a xi, 185 hlm$b : ilus.;$c 23,5 cm
=650    $$a Customer Service
=650    $$a Client
=650    $$a Realtionship
=650    $$a Service Plan
=650    $$a Planning
=650    $$a Service Plan