=LDR 00000nam 2200000 4500 =001 INLIS000000000000564 =005 20220716120003.0 =008 220716||||||||| | ||| |||| ||eng|| =035 $$a 0010-072200000000564 =041 $$a eng =082 $$a 658.562 =084 $$a 658.562 TEN T =100 $$a Tenner, Arthur R. =100 $$a Oetoro, Irving J. =245 $$a Total quality management : three steps to continous improvement =260 $$a New York: $b Addison-Wesley, $c 1992 =300 $$a xvii,266 hlm.$b : ilus.;$c 23 cm. =650 $$a Total Quality Management