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=001  INLIS000000000005479
=005  20220716121035.0
=008  220716|||||||||   |   |||   |||| ||ind||
=035    $$a 0010-072200000005479
=041    $$a ind
=082    $$a 658
=084    $$a 658 JAC B
=100    $$a Jacka, J Mike
=245    $$a Business process mapping : untuk meningkatkan kepuasan pelanggan : workbook
=260    $$a Jakarta: $b PPM, $c 2010
=300    $$a x, 367 hlm$c 24 cm
=650    $$a Mapping
=650    $$a Pembuatan Peta Proses
=650    $$a Jaykayco
=650    $$a Pemetaan Pelanggan
=650    $$a Peta Spaghetti
=650    $$a Matrikc Raci