=LDR 00000nam 2200000 4500 =001 INLIS000000000005309 =005 20220716121010.0 =008 220716||||||||| | ||| |||| ||ind|| =035 $$a 0010-072200000005309 =041 $$a ind =082 $$a 658.812 =084 $$a 658.812 SUP P =100 $$a Supranto, J. =245 $$a Pengukuran tingkat kepuasan pelanggan untuk menaikkan pangsa pasar =260 $$a Jakarta: $b Rineka Cipta, $c 2011 =300 $$a x, 300 hlm$c 21 cm =650 $$a Pelanggan =650 $$a Pelayanan-Penelitian