=LDR  00000nam  2200000   4500
=001  INLIS000000000004981
=005  20220716120926.0
=008  220716|||||||||   |   |||   |||| ||ind||
=035    $$a 0010-072200000004981
=041    $$a ind
=082    $$a 658.812
=084    $$a 658.812 RAN C
=100    $$a Rangkuti, Freddy
=245    $$a Customer service satisfaction and call center berdasarkan ISO 9001
=260    $$a Jakarta: $b Gramedia, $c 2013
=300    $$a vii, 198 hlm$b : ilus.; $c 21 cm
=650    $$a Customer Service
=650    $$a Service Satisfaction
=650    $$a Pelayanan Jasa