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=001  INLIS000000000004440
=005  20220716120814.0
=008  220716|||||||||   |   |||   |||| ||eng||
=035    $$a 0010-072200000004440
=041    $$a eng
=082    $$a 658.8
=084    $$a 658.8 LOV S
=100    $$a Lovelock, Cristopher
=100    $$a Wirtz, Jochen
=245    $$a Services marketing: people, technology, strategy
=250    $$a 7
=260    $$a New Jersey: $b Pearson, $c 2011
=300    $$a 648 hlm$b : ilus;$c 28 cm
=650    $$a Services