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=001  INLIS000000000004209
=005  20220716120744.0
=008  220716|||||||||   |   |||   |||| ||eng||
=035    $$a 0010-072200000004209
=041    $$a eng
=082    $$a 658.812
=084    $$a 658.812 BAR P
=100    $$a Baran, Roger
=100    $$a Galka, Robert J
=100    $$a Strunk, Daniel P.
=245    $$a Principles of customer relationship management
=260    $$a Usa: $b Cengage Learning, $c 2008
=300    $$a xvi, 511 hlm$c 26 cm
=650    $$a Customer Relationship Management