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=001  INLIS000000000000412
=005  20220716115943.0
=008  220716|||||||||   |   |||   |||| ||eng||
=035    $$a 0010-072200000000412
=041    $$a eng
=082    $$a 658.5
=084    $$a 658.5 SCH O
=100    $$a Schonberger, Richard
=100    $$a Knod, Edward M.
=245    $$a Operations management : improving customer service
=250    $$a 4th ed.
=260    $$a Homewood: $b Irwin, $c 1991
=300    $$a xviii, 926 hlm.$b : ilus.;$c 23 cm.
=650    $$a Production Management