=LDR 00000nam 2200000 4500 =001 INLIS000000000003982 =005 20220716120716.0 =008 220716||||||||| | ||| |||| ||eng|| =035 $$a 0010-072200000003982 =041 $$a eng =082 $$a 658.4013 =084 $$a 658.4013 NIV B =100 $$a Niven, Paul R. =245 $$a Balanced scorecard step by step for government and nonprofit agencies =260 $$a Amerika: $b Wiley, $c 2008 =650 $$a Tqm In Government =650 $$a Administrative =650 $$a Agencies-Management-Evaluation =650 $$a Benchmarking