=LDR  00000nam  2200000   4500
=001  INLIS000000000003845
=005  20220716120658.0
=008  220716|||||||||   |   |||   |||| ||eng||
=035    $$a 0010-072200000003845
=041    $$a eng
=082    $$a 658.812
=084    $$a 658.812 OLI S
=100    $$a Oliver, Rihard L.
=245    $$a Satisfaction : a behavioral perspective on the consumer
=260    $$a Usa: $b McGraw Hill, $c 1997
=300    $$a xvi, 432 hlm$c 26 cm
=650    $$a Kepuasan Pelanggan
=650    $$a Satisfaction