=LDR 00000nam 2200000 4500 =001 INLIS000000000003270 =005 20220716120545.0 =008 220716||||||||| | ||| |||| ||eng|| =035 $$a 0010-072200000003270 =041 $$a eng =082 $$a 658.8 =084 $$a 658.8 LOV S =100 $$a Lovelock, Christopher =245 $$a Service marketing : people, technology, strategy =250 $$a 6th ed. =260 $$a Canada: $b Person Prentice Hall, $c 2007 =300 $$a xx, 648 hlm$c 28, 5 cm =650 $$a Service Industries-Marketing