=LDR  00000nam  2200000   4500
=001  INLIS000000000003177
=005  20220716120534.0
=008  220716|||||||||   |   |||   |||| ||eng||
=035    $$a 0010-072200000003177
=041    $$a eng
=082    $$a 658.812
=084    $$a 658.812 KUM C
=100    $$a Kumar, V
=100    $$a Reinartz, Werner J.
=245    $$a Customer relationship management : a databased approach
=260    $$a Usa: $b John Wiley Sons, $c 2006
=300    $$a XXIV, 323 hlm$c 26,5cm
=650    $$a Customer