=LDR  00000nam  2200000   4500
=001  INLIS000000000002959
=005  20220716120509.0
=008  220716|||||||||   |   |||   |||| ||ind||
=035    $$a 0010-072200000002959
=041    $$a ind
=082    $$a 343.0968
=084    $$a 343.0968 RAT M
=100    $$a Ratminto
=245    $$a Manajemen pelayanan : Pengembangan model konseptual,penerapan citizen,charter dan standar pelayanan minimal
=260    $$a Yogyakarta: $b Pustaka Pelajar, $c 2005
=300    $$a xxii,403hlm$c 21cm
=650    $$a Manajemen Pelayanan