=LDR 00000nam 2200000 4500 =001 INLIS000000000002853 =005 20220716120456.0 =008 220716||||||||| | ||| |||| ||eng|| =035 $$a 0010-072200000002853 =041 $$a eng =082 $$a 658 =084 $$a 658 BRI D =100 $$a Brinkman, Rick =100 $$a Kirschner, Rick =245 $$a Dealing with difficult people : 24 lessons for bringing out the best in everyone =260 $$a New York: $b McGraw-hill, $c 2006 =300 $$a xiii, 108 hlm$c xiii, 108 hlm