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=001  INLIS000000000002353
=005  20220716120357.0
=008  220716|||||||||   |   |||   |||| ||ind||
=035    $$a 0010-072200000002353
=041    $$a ind
=082    $$a 658.406
=084    $$a 658.406 KAR O
=100    $$a Kartajaya, Hermawan
=100    $$a Yuswohady, Madyani, Dewi
=245    $$a On becoming a customer-centric company : transformasi telkom menjadi perusahaan berbasis pelanggan
=260    $$a Jakarta: $b Gramedia Pustaka Utama, $c 2004
=300    $$a xii, 374 hlm$c 23 cm.
=650    $$a Managing Change