=LDR  00000nam  2200000   4500
=001  INLIS000000000002235
=005  20220716120343.0
=008  220716|||||||||   |   |||   |||| ||ind||
=035    $$a 0010-072200000002235
=041    $$a ind
=082    $$a 658.812
=084    $$a 658.812 IRA I
=100    $$a Irawan, Handi
=245    $$a Indonesia customer satidfaction : membedah strategi kepuasan pelanggan merek pemenang icsa
=260    $$a Jakarta: $b PT Elek Media Komputindo, $c 2003
=300    $$a x, 194 hlm.$b : ilus.;$c 21 cm.
=650    $$a Customer Satisfaction