=LDR  00000nam  2200000   4500
=001  INLIS000000000001859
=005  20220716120251.0
=008  220716|||||||||   |   |||   |||| ||eng||
=035    $$a 0010-072200000001859
=041    $$a eng
=082    $$a 658.8
=084    $$a 658.8 LOV P
=100    $$a Lovelock, Christopher
=100    $$a Wright, Lauren
=245    $$a Principles of service marketing and management
=250    $$a 2nd.ed.
=260    $$a Upper Sadle River: $b Prentice Hall, $c 2001
=300    $$a xix, 436 hlm.$b : ilus.;$c 26 cm.
=650    $$a Service Industries - Management