=LDR  00000nam  2200000   4500
=001  INLIS000000000001774
=005  20220716120241.0
=008  220716|||||||||   |   |||   |||| ||ind||
=035    $$a 0010-072200000001774
=041    $$a ind
=082    $$a 658.812
=084    $$a 658.812 SUP P
=100    $$a Supranto, J.
=245    $$a Pengukuran tingkat kepuasan pelanggan
=260    $$a Jakarta: $b PT. Rineka Cipta, $c 1997
=300    $$a x, 294 hlm$c 21 cm.
=650    $$a Hubungan Pelanggan