=LDR  00000nam  2200000   4500
=001  INLIS000000000012363
=005  20220725202236.0
=008  220725|||||||||   |   |||   |||| ||   ||
=035    $$a 0010-072200000012363
=084    $$a K22043 UTA S
=100    $$a Utami, Sri Pangesti Budi
=700    $$a Syamsul Maarif $E Pembimbing
=700    $$a Megawati Simanjuntak $E Pembimbing
=245    $$a Strategi peningkatan kepuasan konsumen terhadap pelayanan rumah sakit menggunakan pendekatan importance performance analysis (IPA)
=260    $$c 2022
=300    $$a 55 hlm
=502    $$a Tesis
=650    $$a Manajemen Strategi
=650    $$a Badan Penyelenggara Jaminan Sosial (Bpjs)
=650    $$a Customer Satisfaction Index
=650    $$a Importance-Performace Analysis
=650    $$a Kepuasan
=650    $$a Non Bpjs
=650    $$a Fgdsem
=650    $$a Csi
=650    $$a Ipa