=LDR 00000nam 2200000 4500 =001 INLIS000000000012135 =005 20220725202124.0 =008 220725||||||||| | ||| |||| || || =035 $$a 0010-072200000012135 =084 $$a K20068 AGU A =100 $$a Agustina, Siti Aisha Nur Florenza =700 $$a Hartoyo $E Pembimbing =245 $$a Analisis customer switching intention dan implikasinya terhadap service recovery =260 $$c 2020 =300 $$a 63 hlm =502 $$a Tesis =650 $$a Manajemen Pemasaran =650 $$a Customer Switching Intention =650 $$a Other Factors =650 $$a Servive Quality =650 $$a Value Proposition