=LDR 00000nam 2200000 4500 =001 INLIS000000000011511 =005 20220725201815.0 =008 220725||||||||| | ||| |||| || || =035 $$a 0010-072200000011511 =084 $$a 6(E52) MAL A =100 $$a Malik, Yaya Abdul =700 $$a Iskandar, Budhi H $E Pembimbing =700 $$a Kirbrandoko $E Pembimbing =245 $$a Analisis kepuasan penumpang kapal ferry terhadap jasa layanan pt asdp indonesia ferry (persero) =260 $$c 2017 =300 $$a 68hlm =502 $$a Tesis =650 $$a Manajemen Pemasaran =650 $$a Analisis Cluster =650 $$a Importance Performance Analysis (Ipa) =650 $$a Kepuasan Konsumen =650 $$a Segmentasi =650 $$a Customer Satisfaction Index (Csi)