=LDR 00000nam 2200000 4500 =001 INLIS000000000011387 =005 20220725201738.0 =008 220725||||||||| | ||| |||| || || =035 $$a 0010-072200000011387 =084 $$a 14(E47) SAR P =100 $$a Sari, Nelli Purnama =700 $$a Daryanto, Heny K. $E Pembimbing =700 $$a Saptono, Imam Teguh $E Pembimbing =245 $$a Pengaruh customer relationship management terhadap kepuasan dan lotalitas nasabah bank bni wilayah jakarta bsd =260 $$c 2016 =300 $$a 75hlm =502 $$a Tesis =650 $$a Manajemen Pemasaran =650 $$a Customer Relationship Management (Crm) =650 $$a Kepuasan =650 $$a Loyalitas =650 $$a Sem =650 $$a Lisrel