=LDR 00000nam 2200000 4500 =001 INLIS000000000010670 =005 20220725201357.0 =008 220725||||||||| | ||| |||| || || =035 $$a 0010-072200000010670 =084 $$a 20(E30) ERG A =100 $$a Ergandia, Erma Rosa =700 $$a Achsani, Noer Azam $E Pembimbing =700 $$a Nurmalina, Rita $E Pembimbing =245 $$a Analisis kepuasan dan loyalitas pengguna flazz card bca =260 $$c 2011 =300 $$a 140 hlm =502 $$a Tesis =650 $$a Manajemen Pemasaran =650 $$a Flazz Card Bca =650 $$a Structural Equation Modeling =650 $$a Customer Satisfaction Index (Csi) =650 $$a Customer Loyalty Index (Cli)