=LDR 00000nam 2200000 4500 =001 INLIS000000000010455 =005 20220725201251.0 =008 220725||||||||| | ||| |||| || || =035 $$a 0010-072200000010455 =084 $$a 19(E26) LUT A =100 $$a Lutfi, Mohamad =700 $$a Suharjo, Budi $E Pembimbing =700 $$a Md.Djamaludin $E Pembimbing =245 $$a Analisis tingkat kepuasan pelanggan layanan purnajual alat berat hitachi =260 $$c 2009 =300 $$a 135 hlm =502 $$a Tesis =650 $$a Manajemen Pemasaran =650 $$a Layanan Purnajual =650 $$a Hitachi =650 $$a Maintenance =650 $$a Kepuasan =650 $$a Loyalitas =650 $$a Lisrel =650 $$a Sem =650 $$a Penalty Reward =650 $$a Diagonal =650 $$a Indeks Kepuasan Pelanggan =650 $$a Indeks Loyalitas Pelanggan =650 $$a Pt. Hexindo