=LDR 00000nam 2200000 4500 =001 INLIS000000000009903 =005 20220725200953.0 =008 220725||||||||| | ||| |||| || || =035 $$a 0010-072200000009903 =084 $$a 23(E11) HAR A =100 $$a Hariyanto, Budi =700 $$a Kirbrandoko $E Pembimbing =700 $$a Sarma, Ma'mun $E Pembimbing =245 $$a Analisis persepsi nasabah tabungan terhadap tingkat pelayanan nasabah pada bank x : studi kasus pada pt bank x kantor cabang senayan =260 $$c 2003 =300 $$a 119 hlm. =502 $$a Tesis =650 $$a Manajemen Pemasaran =650 $$a Produk Jasa Perbankan =650 $$a Metode Servqual =650 $$a Gap/Kesenjangan Metode Importance Performance Matrix =650 $$a Harapan Nasabah =650 $$a Persepsi Nasabah =650 $$a Strategi Pelayanan