=LDR  00000nam  2200000   4500
=001  INLIS000000000009888
=005  20220725200948.0
=008  220725|||||||||   |   |||   |||| ||   ||
=035    $$a 0010-072200000009888
=084    $$a 12(E11) ADR A
=100    $$a Adriatika, Selly
=700    $$a Gumbira-Sa'id, E. $E Pembimbing
=700    $$a Kirbrandoko $E Pembimbing
=245    $$a Analisis penilaian mutu layanan bni prima pt bank bni cabang jakarta pusat dengan pendekatan metode servqual
=260    $$c 2003
=300    $$a 152 hlm.
=502    $$a Tesis
=650    $$a Manajemen Pemasaran
=650    $$a Produk Jasa Perbankan
=650    $$a Kualitas Layanan
=650    $$a Harapan Nasabah
=650    $$a Persepsi Nasabah
=650    $$a Kesenjangan/Gap Harapan Dan Persepsi Nasabah