=LDR  00000nam  2200000   4500
=001  INLIS000000000009641
=005  20220725200828.0
=008  220725|||||||||   |   |||   |||| ||   ||
=035    $$a 0010-072200000009641
=084    $$a 27(E12) APR K
=100    $$a Apriyanto, Putu
=700    $$a Djohar, Setiadi $E Pembimbing
=700    $$a Sanim, Bunasor $E Pembimbing
=245    $$a Kajian strategi kinerja bisnis jasa perbankan melalui pengukuran kualitas layanan : studi kasus pt. bank mandiri (persero) tbk kantor cabang jakarta kyai tapa
=260    $$c 2004
=300    $$a 172 hlm
=502    $$a Tesis
=650    $$a Manajemen Strategi
=650    $$a Pt. Bank Mandiri (Persero)
=650    $$a Tbk. Cabang Jakarta Kyai Tapa
=650    $$a Fee Base Income
=650    $$a 4C (Company, Customer, Competitor, Charge)
=650    $$a Servqual Skor
=650    $$a Dimensi Pelayanan
=650    $$a Teknik Delphi
=650    $$a Metode Slovin
=650    $$a Purposive Sampling
=650    $$a Convinience Sampling