=LDR 00000nam 2200000 4500 =001 INLIS000000000009555 =005 20220725200759.0 =008 220725||||||||| | ||| |||| || || =035 $$a 0010-072200000009555 =084 $$a 34(E8) RAH A =100 $$a Rahardjo, Jenny Dwi Mardjono =700 $$a Sumarwan, Ujang $E Pembimbing =700 $$a Herlina, Lien $E Pembimbing =245 $$a Analisis kualitas layanan nasabah bank bni cabang ui depok antara harapan dan persepsi =260 $$c 2002 =300 $$a 99 hlm =502 $$a Tesis =650 $$a Manajemen Pemasaran =650 $$a Produk Jasa Perbankan =650 $$a Bank Bni =650 $$a Kualitas Layanan Nasabah =650 $$a Metode Sovqual Dengan Uji Beda Mann =650 $$a Whitney =650 $$a Harapan Nasabah =650 $$a Survey =650 $$a Data Primer Dan Sekunder =650 $$a Kesenjangan?Gap Harapan Dan Persepsi Nasabah =650 $$a Kotif Depok =650 $$a Nasabah Bank