=LDR  00000nam  2200000   4500
=001  INLIS000000000009443
=005  20220725200725.0
=008  220725|||||||||   |   |||   |||| ||   ||
=035    $$a 0010-072200000009443
=084    $$a 33(E6b) SUB P
=100    $$a Subowo, Imam
=700    $$a Djohar, Setiadi $E Pembimbing
=700    $$a Gumbira-Said, E $E Pembimbing
=245    $$a Penerapan strategi costomer relationship management (ecrm) dalam rangka mrndukung implementasi rekayasa ulang proses bisnis pada pt. bank rakyat indonesia (persero)
=260    $$c 2002
=300    $$a 163 hlm
=502    $$a Tesis
=650    $$a Manajemen Strategi
=650    $$a Pt Bri
=650    $$a Kepuasan Nasabah
=650    $$a Strategi Ecrm
=650    $$a Chi Square