<?xml version="1.0" encoding="UTF-8"?>
<srw_dc:dc xmlns:srw_dc="info:srw/schema/1/dc-schema" xmlns:dc="http://purl.org/dc/elements/1.1/">
  <dc:creator>Po-Chedley, David A.</dc:creator>
  <dc:title>Client relationship management</dc:title>
  <dc:publisher>HRD Press,</dc:publisher>
  <dc:date>2001</dc:date>
  <dc:subject>Customer Service</dc:subject>
  <dc:subject>Client</dc:subject>
  <dc:subject>Realtionship</dc:subject>
  <dc:subject>Service Plan</dc:subject>
  <dc:subject>Planning</dc:subject>
  <dc:subject>Service Plan</dc:subject>
</srw_dc:dc>